Privacy Policy

Last updated on: Oct 5, 2020

General

Suparise (“Suparise”, “we” or “us”) is committed to protecting the privacy of all users of Suparise. Suparise provides this Privacy Policy to explain how we collect, use, protect and disclose user’s information (“Personal information”) from your use of the Service, located at https://suparise.com (“Site”), as well as all related domains https://app.suparise.com (“App”) and https://guide.suparise.com and any other service provided by us (altogether, the “Service”). This Privacy Policy also helps you understand your rights and choices regarding your Personal Information. As some of the concepts below might be a bit technical, we welcome you to contact us for any questions and comments regarding this policy.

By using the Suparise.com service, or any services of Suparise, you agree that you: (a) have read the Terms of Use and Privacy Policy (altogether, the “Terms”); (b) agree to the Terms of Use and Privacy Policy.

Suparise reserves the right to change this Privacy Policy on a going-forward basis at any time with or without notice. Any new features, tools and resources to the current Service shall be subject to the Privacy Policy. Your continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Privacy Policy at any time at: http://suparise.com/privacy

What information do we collect?

Using the Suparise service leads to Suparise having access to or collecting Personal Information about users.

Personal Information you voluntarily provide:

  • When you sign up to Suparise, we collect your email address, IP address.
  • When you connect your Instagram account to Suparise, we ask you to provide your credentials so that the Service can operate. In the case of Suparise connecting to your Instagram profil, we will access some information from Instagram regarding your account, such as: profile picture, display name, username, profile ID, follower list, following list, profile bio, content of your posts and engagement data.
  • When you upgrade or subscribe to a paying plan, the last 4 digits of your credit card information will be stored in order to be recognizable when selecting or changing payment methods. See the section Third-party payment processor to learn more about how Suparise doesn’t store your full credit card information.
  • When communicating with our customer support team, or through any other communications you may send us, we may collect information.


Aggregated Personal Information:

  • When logging into our Service, our servers automatically record information sent by your browser: IP address, browser type, browser version, browser language, timezone, date, OS and location.


All of this Personal Information will not be shared with any third parties, it will only be used by Suparise in order to provide the service you expect.

Third-party payment processor

We use a third party payment processor, Stripe, for all payments. During the processing of payments, Suparise does not and can not either see nor store financial information or card details. Stripe hosts all form inputs containing card data within an iframe served from Stripe’s domain —not ours — so our customers’ card information never touches our servers. If you wish to learn more about Stripe’s privacy policy, it can be viewed at: https://stripe.com/us/privacy.

All suparise pages are served over HTTPS (HyperText Transfer Protocol Secure) and Suparise uses Secure Socket Layer (SSL) for authentication.

How is your Personal Information protected?

Personal Information that you transmit are never disclosed or sold by Suparise to third parties. Your Personal Information is stored on secure servers that belong to us. Our host (OVH) provides a secure location for our servers, but cannot access them.

Unsubscribing or Opt-Out

After signing up to Suparise, you might receive — on the email address you provided to us — communications from Suparise. If you wish to discontinue receiving communications please click on the Unsubscribe link at the bottom of the Suparise email/newsletters or contact our support team.